Improve Microsoft 365 Security
The External User Manager gives IT admins all the features they need for better Microsoft 365 security.
Manage and control guest users directly in Teams with the approval process, access review, lifecycles and reports. Set up binding guidelines in the onboarding process to improve security and compliance in Teams and Microsoft 365 groups.
Ensure security and maintain control over your data in Microsoft 365 by easily managing guest users.
Get started with your free trial!
Microsoft 365 Security Benefits with External User Manager
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*for 1,500+ users, with IT consultant 1,400€/day
Manage Guest Access across M365
When working with guest users, it can be easy to lose control over who has access to your Microsoft 365 environment. External User Manager helps to manage guest access in Teams and Microsoft 365 groups.
By implementing an approval process for guest users, you can keep your Microsoft 365 environment secure. The External User Manager offers the following features for this:
- Request access directly in the team
- See a list of all open requests
- Approve or deny requests
- Use a webjob to disable guest access for all teams
- Domain whitelisting/blacklisting
Protect your M365 Environment with Access Review, Lifecycles & Reports
Over the years and past projects, a number of guest users in Teams and Microsoft 365 groups have accumulated. These guest users often remain in the system and continue to have unauthorized access to your data. Consequently, this can pose a risk to your Microsoft 365 security.
However, with the External User Manager, you can regularly check your guest users and ensure the security of your data:
- Configure an access review process
- Remove guest users automatically with lifecycles (based on predefined rules or inactivity)
- Detailed reports (number of guest users, number of inactive users, number of new guest users)
Better Compliance & Security in Microsoft 365
New guest users are often unaware of how to handle sensitive data properly, which can lead to security violations in Microsoft 365. It is therefore important to familiarize your guest users with your regulations and important agreements right from the start.
The Onboarding process of External User Manager helps you keep your Microsoft 365 secure and compliant from the beginning. Set binding guidelines and offer guest users the best start possible. Adapt the Onboarding to your requirements. For example you can:
- Ask the guest user for additional information
- Offer documents to read and sign (GDPR, NDA, etc.)
- Integrate videos to view and sign
- Offer helpful information about your company
Uncover your Guests on your Tenant in Microsoft Teams and M365
To enable complete Microsoft 365 security administration, the External User Manager also takes into account guests already in the system.
External User Manager checks how many guests are already in Teams and Microsoft 365 groups and are not managed. Through guest import, these guests can be included in the External User Manager management.
- Approve requested users by default
- Skip onboarding
- Auto request after X days
- Status report of already existing guests
Improve M365 Security with easy administration and guest management
In this free and non-binding demo, we will show you how the External User Manager can improve your M365 security and answer all your questions about Microsoft Security and Compliance.
How we help with M365 Security
How to achieve more M365 Security through Guest Management
Let us introduce External User Manager, our app for easy guest management and security in Microsoft 365.
Features for Microsoft 365 Security
The External User Manager offers you a simple solution for guest management, data protection and security administration.
Better M365 Security with External User Manager - Quick Demo
Protect your Microsoft 365 environment by keeping control of your guests and data.
Client testimonials
We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
Christian Gorn
Sales Representative, GABO mbH & Co. KG
Hendrike Seidt
IT Consultant, Bechtle AG
Artur Strzalkowski
Team Lead Microsoft 365 Consulting, Digital Touch
Pricing
Please note: Optional support (External User Manager Small) and mandatory support (External User Medium, Large and XL) is not included.
*Only available as annual subscription. Prices without tax.
Want to buy instead of subscribing? We’ll find a solution – please contact us at [email protected]
Features for better Security in Microsoft 365
Governance automation
More detailed information on the features can be found in the documentation.
| External User Manager | Microsoft Teams out of the box |
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| Dashboard with comprehensive information about external users, their status and connected teams/groups |  |
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| Guest request in Microsoft Teams | |
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| Guest request in Microsoft 365 groups | |
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| Guest import | |
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| – Import and manage existing guests | |
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| Organizational request: for entire domains | Enterprise | |
| Approval workflow | |
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| Entra Security Groups as Approver Groups | Enterprise | |
| Metadata | |
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| – Custom guest metadata fields | |
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| Policies | |
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| – Naming convention | |
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| Lifecycle management | |
E5 License |
| – based on time | |
E5 License |
| – based on triggers | Coming soon | |
| – based on metadata information | Coming soon | |
| – based on activity | Coming soon | |
| Onboarding portal to provide compliance documents in the form of PDFs, videos, HTNL pages (e.g. DSGVO, NDAs, onboarding videos…) | |
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| Extended graphical customization of onboarding | |
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| Obligatory acceptance of Terms and Conditions | |
E5 License |
| Reminder and automated rejection if onboarding is not completed | |
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| Offboarding process | |
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| Webjob: Deactivation of existing teams for external access | |
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| – Whitelist | |
Compliance
| External User Manager | Microsoft Teams out of the box |
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| Access Control | |
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| – Guest user permission overview | Coming soon | |
| – Guest user history | Coming soon | |
| Rules Control | |
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| – Guest user agreement check and history | |
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| – NDA check and history | |
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| – GDPR check and history | |
Team Owner Information
| External User Manager | Microsoft Teams out of the box |
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| Guest user overview | |
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| Access requests | |
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| Access review overview | |
Security
| External User Manager | Microsoft Teams out of the box |
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| Guest access (on/off) | |
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| Access review process | |
E5 License |
Bot
| External User Manager | Microsoft Teams out of the box |
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| Lifecycle notification | |
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| Access review notification | |
Reporting
| External User Manager | Microsoft Teams out of the box |
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| Inactive guests | |
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| Active guests | |
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| Access review report | |
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| Compliance report | |
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| CSV export report for all guests | Enterprise |
Usability
| External User Manager | Microsoft Teams out of the box |
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| End user manual | |
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| Documentation | |
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| Training videos | |
Enterprise / optionally bookable
| External User Manager | Microsoft Teams out of the box |
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| Webhook implementation | Webhook Package / Enterprise | |
| Rest API | Webhook Package / Enterprise |
More about Microsoft Teams Governance
For more information about the External User Manager and Microsoft Teams Governance, please visit our Microsoft Teams Governance topic page.
Blog Posts about Microsoft 365 Security
Here you can find some of our Microsoft 365 Security related blog posts – learn more about the possibilities with external user services.
M365 Guests: The 25 Most Frequently Asked Questions
We’ve compiled the 25 most frequently asked questions about M365 guests here and answered them for you. With this knowledge, you can securely and efficiently manage your guests in M365 groups and Teams.
Guest Import: View all M365 guests and manage them efficiently
This article shows you which methods you can use to view all M365 guests. You will also learn how to ensure that all guests are managed.
Microsoft Teams Security Part 3 – Security Configurations
The 3rd part of our blog series on Microsoft Teams security discusses conditional access, multi-factor authentication, security defaults, threat protection, data loss prevention, safe links etc.
Microsoft 365 Security and Guest User Management FAQ
Frequently asked questions concerning External User Manager and Microsoft 365 Security.
What is External User Manager and how does it improve Microsoft 365 security?
External User Manager is a Microsoft 365 app designed to assist IT admins in enhancing security within Microsoft 365. It offers features such as managing and controlling guest users directly in Teams, implementing approval processes, access reviews, lifecycles, and generating reports to ensure better security and compliance.
What features does External User Manager offer for managing guest users in Microsoft 365?
External User Manager provides an approval workflow, access management, lifecycles, and reporting to help maintain control over guest users in Microsoft 365.
How does External User Manager contribute to Microsoft 365 data protection and compliance?
External User Manager aids in ensuring better compliance by offering an onboarding portal with binding guidelines and controls over data access, thus controlling who has access to sensitive data within Microsoft 365.
How does External User Manager reduce manual procedures and workload in Microsoft 365 security administration?
External User Manager automates tasks, reducing the need for manual intervention and decreasing the workload typically associated with managing security in Microsoft 365.
How does External User Manager help in managing guest access across Microsoft 365?
External User Manager facilitates the management of guest access by offering features such as an approval process, domain whitelisting/blacklisting, and the ability to disable guest access for all teams through a web job.
How does External User Manager ensure the security of Microsoft 365 by managing guest users effectively?
External User Manager assists in managing guest users effectively by configuring access reviews, automatically removing inactive guest users, and providing detailed reports on guest user activity.
What pricing plans are available for External User Manager and what features are included?
External User Manager offers Standard, Enterprise, and Small, Medium, Large, and XL plans with varying features such as external user requests, approval workflows, retention policies, lifecycle management, guest import, adoption governance, reporting, and guest history. Pricing ranges from €125/month for Small plans to €1.50/year per user for XL plans, with optional support available for an additional cost.
